Omnichannel Ecommerce
Unlock seamless shopping experiences across multiple channels with our omnichannel ecommerce solutions.
How can we help
We specialise in seamlessly integrating your online and offline channels, providing customers with a unified shopping experience that boosts satisfaction and drives sales across all touchpoints.
Our Capabilities
We specialise in a wide range of omnichannel ecommerce services, including but not limited to:
Omnichannel Advisory
Providing expert guidance and data-driven insights to develop effective omnichannel ecommerce strategies tailored to business goals.
- Customer Journey Mapping and Touchpoint Analysis
- Channel Integration Strategy
- Inventory and Order Management
- Technology Stack Evaluation and Selection
Omnichannel Implementation
Executing customised omnichannel ecommerce solutions to deliver consistent and integrated customer experiences.
- Unified Customer Profiles and Personalisation
- Inventory Synchronisation and Fulfilment Optimisation
- Cross-Channel Marketing Automation
- Unified Analytics and Reporting
Omnichannel Optimisation
Continuously refining and fine-tuning omnichannel ecommerce strategies based on data-driven insights for sustained growth and customer satisfaction.
- A/B Testing and Conversion Optimisation
- Customer Feedback Integration and Analysis
- Channel Performance Monitoring and Optimisation
- Ongoing Training and Adaptation to New Technologies
Check out some of our solutions
We combine creativity, data, media and technology to revolutionise how brands connect with the world.
News & Insights
We like to share our thoughts and insights on topics that inspire us.
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“
With design being in their DNA, Matter were a good fit for Wittner and they worked tirelessly to ensure the transition to BigCommerce was a success. Since launch, we have seen dramatic improvements in site speed, customer conversion and customer experience.
”
CEO, Wittner
Michael Wittner
